Shipping policy

National customers: 15 business days
All national orders are sent by courier with tracking number and delivery confirmation by signature.

International customers: 15-20 business days. Although your order will be sent within the deadline, international delivery handles times associated with customs that may be unpredictable so we cannot guarantee the time it will take for your item to arrive. For delays of this time in shipping, contact your local customs office.

CUSTOMS AND TAXES

Import duties and taxes are not included in the purchase price or shipping rate. Customers are responsible for the fees incurred.

We do not refund packages lost in transit.

We cannot refund or replace stolen packages or unrecovered packages that have been confirmed as delivered. Please make sure your delivery address is correct and secure.

We are not responsible for items not received due to an incorrect or incomplete shipping address. Items that cannot be delivered due to an incorrect shipping address will be reissued when returned to rigido and incur a forwarding fee.

SHIPPING COSTS

National shipments (except Canary Islands, Ceuta and Melilla): 6 euros, for orders below 200 euros the shipping cost will be free.

For shipments in the EU outside Spain, the Canary Islands, Ceuta and Melilla: the shipping cost will be 15 euros. For orders of 500 euros or more, the shipping cost will be free.

International US shipments: shipping will cost 15 euros.
International Shipping (other countries not previously mentioned): the cost will be worth 25 euros.